📄 FAQ

Q: Do you deliver outside the UK?
At this time, we only deliver to customers within the United Kingdom.

Q: How long will delivery take?
Orders are usually delivered within 3–7 working days after dispatch.

Q: Can I return an item if I change my mind?
Yes, you can return unused items within 14 days of delivery. Please see our Returns Policy for details.

Q: What if my item arrives damaged?
Contact us within 48 hours of delivery with photos of the damage, and we’ll arrange a replacement or refund.

Q: How do I contact customer support?
You can reach us by email at contact@havenista.shop or phone at +44 20 8106 0411.